Terms Of Use

Terms of Sale

It’s important to us that you are completely clear from the outset the way in which we will deliver our services to you.
If you are planning to join The Grey Blending Academy (“the Academy”) then you must read these terms and conditions in full prior to purchasing.

The Academy Terms:
Key Details
The terms cannot be varied and in proceeding to purchase the Academy you will be deemed to have accepted these terms. The terms and conditions set out below apply to the services offered by Rosie Baylis Hair Limited. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Rosie Baylis Hair Limited (“we”, “our” or “us”) provide services to you, as a purchaser of the Academy. When joining the Academy you will be treated as a business owner, rather than a purchaser, and you agree that you will utilise the Academy and our resources inside your own business only, you will not share resources with third parties. You accept and agree that we retain all rights to our trainings, methodologies and processes. You are not permitted to use our teachings and teach or train others.

Academy Outline
The Grey Blending Academy delivers technical education designed to support ambitious stylists who want to learn how to deliver grey blending services and become sought-after stylists. The Academy provides six modules of trainings where you can get regular support and expert guidance. The aim of the Academy is to provide support and guidance on both the teaching of how to deliver the grey blending services and also to teach you how to grow a profitable business. You’ll gain access to technical education, business and branding modules, consultation frameworks, marketing and content, and a community, all designed to help to position you as the go-to expert in your area. It is important to be aware that whilst you will have your own individual access to the training material, The Academy is a group programme. All support will be delivered in a group setting, virtually, unless you receive bonuses with your purchase which specifically state otherwise. Should you need specific or bespoke support then please contact us to enquire about our one to one services.

Academy Specifics
There are four elements to the Academy:
The Academy resources and training, six modules
Lifetime Access to a Slack Community and the Grey Blending Society Colour Analysis Made Easy training
Access to a 60 minute live group coaching call with Rosie Baylis

All live training will be led by Rosie Baylis.
From time to time they may also be joined by expert coaches and consultants who are specialists in different areas of styling or running salons.
The core basis of the Academy is our training and education library. On purchasing you will gain instant access to our training resources and material which has been strategically designed to provide industry leading education.

There are six modules within the Academy which cover the delivery of services including how to create transformations and also key business support and guidance on pricing and developing a profitable business. When you purchase the Academy you will have lifetime access to the training modules, including access to any updates for free. For best results you should work through the training modules, which comprise of workbooks and audio or video material, in your own time. Failure to complete the self-study materials may limit your ability to learn from the tips and guidance shared in the live sessions.

Slack Channel
You will have access to a private Slack channel to support you during your training within the Academy. The intention of the channel is to provide community support and a network of stylists at a similar stage of their grey blending business journey and who are facing similar challenges.
From time to time Rosie Baylis may post and offer support in the Slack channel but there is no guarantee that posts will be responded to immediately and we will not provide 1:1 support through Slack DMs. Any questions should be posted on the appropriate group threads.

Please be advised that whilst we hope that you will be able to utilise the Slack channel, we make no guarantees as to the availability of the channel and/or the content within it at any time.

Behaviour
It is requested that at all times your behaviour towards others within the Academy is polite and respectful. We will not be held responsible for the behaviour or actions of any other members. Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the Academy with immediate effect.

Disclaimers
The aim of the Academy is to provide you with the educational teaching and frameworks to deliver industry leading grey blending services and also the tools and understanding to attract clients and to grow and scale your business. As a business owner your business is individual and personal to you and whilst the strategies and techniques which we will provide are tested, it is not intended that you will watch a video or read a workbook and that you will instantly turn a profit overnight.

We make no guarantees or claims as to the success of any member of the Academy. Each individual is unique and their business and processes are unique to them. The aim is that by working through the trainings and resources and taking advantage of all of the elements which the Academy has to offer you will have new information, strategies and techniques to create a successful business.

All training information provided is specific to grey blending but will be general information and guidance and will not be bespoke advice for your personal business. We are not responsible for any action or inaction which you take as a result of the information within the Academy. We are not responsible for any loss of opportunity or any investments which you make.

No content in this Academy should be construed as medical, financial or legal advice. We ask that all members in the Academy respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the Academy.

Contact and Schedule
It is the intention that the Academy will run continuously and that any training material, live training sessions will be provided as set out above. Should an unforeseen reason arise which cause a session(s) to be postponed they will be re-arranged as soon as possible.

Throughout the Academy we will be available by email Monday to Friday between 8am to 6pm via info@rosiebaylishair.com and we will respond as soon as possible and within 48 hours where your email is received on a weekday.

If you have a technical query relating to accessing the Academy please include “Tech” in the subject line of your email correspondence. We are passionate about supporting everyone in the Academy and where we can we may respond to you out of hours but we make no guarantees that this will always be possible. You may see us post on social media outside of our core hours. Our content is likely to be pre-scheduled and therefore we may not be online at that time, in any event, you should ensure that all questions are submitted either in Slack or via email. We will not respond to questions about the Academy via social media.

Payment Terms
The cost of the Academy is set at the time you purchase. From time to time we offer bonuses for joining the Academy. The information relating to those bonuses will be clearly set out on our sales page and will vary from time to time. On purchase of the Academy you will be able to select either a pay in full option or a pay monthly option. Where you pay monthly you are agreeing to a payment plan and you will make monthly payments which will be taken on the same day each month. Payment plans are not a subscription and can not be cancelled part way through the six months. Payment plans provide you with the opportunity to spread the cost of the Academy. Should you change your mind about joining the Academy for whatever reason you will still be required to make the payments under the payment plan.

Our payment plans may exceed the pay in full payment option. This increase in cost does not amount to a penalty fee but reflects the additional cost to the business to offer payment plans.

Refunds and Cancellation
It is our aim that you will be completely happy with the Academy. At the point of purchase you are obtaining instant access to all expert training resources, the value of which exceeds the cost of the course, as result you will not be entitled to a refund if you change your mind. Should you believe that you have grounds for a refund, please make your request in writing via email to info@rosiebaylishair.com and your request will be responded to within 7 working days.

We reserve all rights to cancel the programme for any reason without prior notice.

Intellectual Property
During your time as a member of the Academy you will be provided with training resources, frameworks and methodologies. At all times the intellectual property rights and copyrights connected with any and all resources and materials, whether delivered as part of pre-recorded training, written in workbooks or delivered in live training sessions remain with us.

You have the right to use the materials as learning tools but you are not permitted to duplicate or provide copies to third parties. You are not permitted to take our training and create your own training course, academy or similar. We do not permit anyone to utilise our frameworks, formulas, client management strategies or any of our IP to teach others, unless they do so under license. In your purchase of the Academy, we do not provide our training to you to teach you to train others, but to train you to create a successful grey blending business.

We retain and reserve all of our copyrights. Should you wish to become a grey blending expert trainer you must contact us to discuss licensing opportunities.

Privacy and Confidentiality
Your privacy and protection of your personal data is important to us. Your personal data is protected as set out in our privacy policy which can be found here: https://rosie-baylis.newzenler.com/privacypolicy

Complaints
If you have a complaint about the Academy this should be made to made in writing info@rosiebaylishair.com

General
We intend to rely on the written terms set out in these terms and conditions for the services that we provide to you in delivery of the Academy. These written terms shall constitute the entire agreement between us. Should there be any conflict between these terms and any Academy hosting platform or payment gateway, these terms shall prevail.

We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible. If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.

These Terms are governed by the laws of England & Wales.
The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of the Academy.

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